Regardless of the industry you operate in, you will be expected by customers, staff, and the general public; to be prepared for the for a potential 'crisis' – whether that be a network or power outage, cyber attack, flood, earthquake, tsunami, fire, supplier downtime or flu outbreak. For the sake of your business and stakeholders, it is paramount that you implement a Business Continuity Management (BCM) or Disaster Recovery (DR) capability.
Most Risk Management and Business Continuity ‘experts’ concentrate on documentation, not on actual implementation. There’s too much focus on ticking boxes to please auditors, too much paperwork, too much effort to maintain documents, too little implementation, too little buy-in, too little enthusiasm from staff, too little incident readiness, and too little enabling staff to think on their feet when ‘it hits the fan’...
If you’re an SME, you’re busy making money and keeping daily business under control. The last thing you need is another task, creating something that you may never need to use. But there are many immediate benefits and important reasons for creating a Business Continuity Plan (BCP).
Here are six reasons that will more than justify the effort of creating a BCP...
Company X is proud of its comprehensive Business Continuity Plan (BCP).
If a flood or some other disaster prevents Company X from using its main facility, production will shift to an alternative plant in an elevated area about 20 kilometres away. Supplies will be redirected to this new location. Data stored on the intranet and other information systems will gradually become available over the next 24 hours.
Staff will receive communication by SMS, voice, personal email and Whatsapp. A media release will explain the recovery plan and any implications for customers, investors, suppliers and staff, and provide reassurance for all stakeholders. Staff will return to work the next day, and everything will happen pretty much as it did in the rehearsals that Company X has been conducting religiously every 6-12 months.
Is this a fairytale?